Refund Policy

This Refund Policy applies to all fees paid directly to Vista Learners (OPC) Private Limited for counselling, admission support, visa assistance, training, and other services.

The following fees are non-refundable once paid:

• Registration and counselling fees
• Application fees paid to universities or institutions
• Visa application and embassy fees
• Fees paid to third parties such as testing agencies, courier, or translation services
• Fees for services that have already been delivered

A refund may be considered in the following cases:

• A service was paid for but not initiated by Vista Learners
• Duplicate or erroneous payment
• Cancellation of a training batch by Vista Learners

Where a service has been partially delivered, any refund will be calculated on a pro-rata basis after deducting costs already incurred.

Admission, visa, and scholarship decisions are made solely by universities, institutions, and government authorities. Refusal or rejection by these bodies does not qualify for a refund of service fees.

Refund requests must be submitted in writing to info@vistalearners.com, including your full name, contact number, payment receipt, and the reason for the request.

Approved refunds will be processed within 14 working days to the original mode of payment. Bank or payment gateway charges, if any, may be deducted.

We reserve the right to update this Refund Policy at any time. The version in effect at the time of payment will apply to that payment.